Tag Archives: websearch

Troubleshooting Woes

Sometimes I hate trying to use the Web to troubleshoot a problem. Whether it’s via a general search engine or a sites own internal search, it’s often impossible to find a decent solution.

Instead, I often find the following:

Try Option X

Which is all well and good, but I’ve usually already long-since tried that. By the time I search, I’ve already discounted this as a viable option.

Please Search Before Asking

Yes, thankyou Mr Forum Policeman. In an effort to reduce people re-asking the same problems, you’ve just diluted the efficiency of the searches you’ve just recommended. Often the true answer is hidden in a sea of hits for “please try searching first”.

Counterproductive, much?

Alternatives to using Y with Z

Congratulations! You’ve made it that much harder to try and find a solution to actually getting Y and Z to work by providing a very detailed webpage detailing exactly what I’m not looking for.

If I’m searching for a certain scenario using a specific product, the last thing I want is a hit for that scenario followed by:

Of course, I could use (insert product here)

That’s just polluting the search-space.